FAQs
Is It Safe to Put My Jewelry in the Microwave?
NO NEVER place your jewelry in the microwave. The Jewelry Spa HOT TUB Smart Jar filled with the non-toxic cleaning and brightening solution are the only items that should ever be heated in your microwave. The Smart Jar will automatically turn from color to white as it heats to sanitizing temperature. Your Jewelry Will be placed into the Spin Swish dipping basket according to the user manual. It is important that you read the User Manual and follow the instructions so that you use the Jewelry Spa HOT TUB correctly and Safely.To add a new question go to app settings and press "Manage Questions" button.
Who Is the Jewelry Spa HOT TUB for?
The Jewelry Spa HOT TUB is designed to be used by all types of jewelry lovers. If you have expensive, delicate jewelry that you take to a professional cleaner or if you wear everyday costume jewelry and never really thought about regularly cleaning your jewelry, then the Jewelry Spa HOT TUB is for you! All types of jewelry comes in contact every day with household germs that get spread by everyday activities, rings earrings especially tend to be breeding grounds for many germs. Now you can affordable, safely and effectively eliminate germs, debris and other skin irritants that you may have never known were causing mysterious rashes on your fingers, check, neck and earlobes. Jewelry Spa HOT TUB can also be used on people with a variety of body piercings to help keep your jewelry clean and safe.
What Metals are Safe to Clean and Sanitize?
The Jewelry Spa HOT TUB can be used with the following metals:
Yellow, White, Rose or Pink, Green Gold all Karats 9K, 10K. 14K, 18K, 22K, 24K. Sterling Silver, Platinum, Palladium, Titanium, Stainless Steel, Color Plated Stainless Steel, Rhodium Plated both Black and Silvery White, Gold Plated. If you have a specific metal and it is not listed email at info@jewelryspahottub.com and we will address that for you.
Is it Safe to Use with Every Stone or Gem?
The Jewelry Spa HOT TUB is designed to clean the following stones safely:
Precious Gemstones: Diamonds, Emeralds, Ruby, Sapphire.
Semi-Precious Gemstones: Agate, Alexandrite, Amethyst, Aquamarine, Azurite, Bloodstone, Carnelian, Cat's Eye, Chalcedony, Chrysoberyl, Citrine, Garnet, Iolite, Jade, Jasper, Kunzite, Lapis Lazuli, Marcasite, Malachite, Moonstone, Onyx,
Peridot, Quartz, Spinel, Tanzanite, Topaz, Tourmaline, Turquoise, Zircon.
Artificial Gemstones: Cubic Zirconia (CZ), Moissanite, Lab Created Gemstones.
Semi-Precious Soft Organic Gemstones: Pearl, Coral, Ivory, Shell (Cameo)
How Do I Know If I’ve Got the Right Temperature?
Getting the right temperature is easy with the Jewelry Spa Hot Tub Smart Jar. Just fill the Smart Jar with the Green Condensed Cleaning solution according to the instruction manual, pop it in the microwave based on the following chart. The Smart Jar will heat up and turn from teal green to white:
Can I use any Cleaning Solution?
No. In order to get the most effective cleaning possible for all of your most valuable jewelry, it is important to use the Jewelry Spa Hot Tub Non-toxic Cleaning Solution to get the professional results you want. The Cleaning solution has been designed specifically
according to the specifications needed to treat your jewelry safely without causing harm.
Jewelry Spa Hot Tub cannot guarantee safe and effective use of our jewelry cleaning system with any other cleaning solution.